FAQ's FinTechs Membership

Our FinTech Membership Program is tailored specifically for FinTech firms that are in their startup or scale-up phase. It’s ideal for companies that either don’t yet have an in-house marketing team or have a junior team without senior marketing leadership to help execute their strategy and growth plans.

Our all-in-one community platform brings together best-in-class Go-To-Market (GTM) ecosystem partners, tailored to meet the unique needs of FinTechs across the globe. We offer practical, high-impact marketing, branding, and PR/media strategies, Fractional CMOs,working in close collaboration with our members to:

●       Drive client acquisition and retention

●       Grow brand, PR, Media, Analyst relationship presence

●       Launch products and services into new markets

●       Build compelling investment pitch decks and support investor presentations

●       Drive lead generation and book qualified sales appointments

●       Launch new brands, websites, SEO, and GTM campaigns

●       Establish social media selling, Google PPC programmes and MORE!

In summary, we help you set up your end-to-end Go-To-Market proposition, so you can focus on running your business while we take care of the heavy lifting.

As a member, you’ll gain access to powerful marketing templates & tools, exclusive networking opportunities, expert consultations, and hands-on support to help you elevate your brand, tell your story, and accelerate your growth journey.

Our FinTech program is specifically for Founders, CEOs, and Chief Revenue or Commercial Officers of startup and scale-up FinTech companies. Many of our existing FinTech members:

●       Have limited or no in-house senior marketing expertise.

●       Are looking to improve their marketing strategy for growth, particularly during fundraising rounds including pitching to investors.

●       Need guidance on brand presence, customer acquisition, and scaling marketing efforts effectively.

Members of the FinTech Membership Program will enjoy the following benefits:

●      1:1 Networking platform: Connect with fellow FinTech leaders/buyers and marketing experts to exchange ideas and collaborate.

●      Global Demo Day (frequency dependent on membership tier): Showcase your product or service to a global audience and attract potential investors or clients.

●       1:1 Marketing consultations (quarterly): Receive tailored marketing advice to suit your company's needs and growth stage.

• Ready to download Toolkits and templates for driving for GTM strategy and plan

●       Access to Fractional Chief Marketing Officer : Allocation of hours of senior-level marketing support to help guide your marketing strategy development and execution.

●       Marketing templates: Access ready-to-use marketing templates to create and streamline your campaigns.

●       3x Events and Annual Conference tickets: Attend exclusive events and the annual conference to stay updated on industry trends and meet potential partners or investors.

●       Premium reports and content submission: Submit detailed reports and content to gain visibility and establish thought leadership.

●       Access to other members’ content submission

●       Discounted executive coaching: Receive personalised coaching to refine your leadership skills.

●       Discounted virtual and in person training courses: Take advantage of training materials and courses designed to help you build your marketing knowledge.

To sign up:

1.     Visit the FinTech Membership registration page here.

2.     Complete the sign-up form with your business details and job title.

3.     Choose the membership tier that best suits your needs (FinTech Lite, FinTech Plus, or FinTech Pro). Find details of what is included in each FinTech membership type here.

4.     Submit payment for your selected tier.

5.     You’ll receive a confirmation email with your login details and instructions on how to access your membership benefits.

For enquiries or assistance, contact us here.

The cost of FinTech Membership varies according to the tier you have selected. Payment can be made in either USD or GBP currency. Each tier offers progressively more comprehensive benefits including access to resources, consultations and networking opportunities. For full pricing details, click here.

FinTech membership falls under our Annual Payment plan: where you pay upfront for the full year and enjoy savings as a result

If you are looking for a flexible payment plan, then please get in touch and we will talk you through the options.

Our membership fees cover all core benefits for your selected tier. However, there may be additional charges for optional services, such as premium event sponsorship or customised consulting beyond the allotted hours. It’s recommended to check the terms and conditions or contact customer support here for any specific details regarding extra costs.

We offer our FinTech Members support in making introductions to other business members within the community.

For our Sponsors, we provide personalised matchmaking opportunities to connect you with key decision-makers, potential clients, and strategic partners. Our team is committed to helping you build valuable relationships and uncover business opportunities that align with your objectives.

Members gain access to the following valuable resources and tools (benefits will vary according to membership tier selected):

●       1:1 networking platform for connecting with other FinTech leaders and professionals.

●       Global Demo Day to showcase your FinTech product to a worldwide audience.

●       1:1 Marketing consultations (quarterly) with expert marketing consultants.

●       Fractional CMO hours for high-level strategic marketing support.

●       Marketing templates to simplify campaign planning and execution.

●       Complimentary or discounted tickets to our events including our Annual Conference.

●       Premium reports and content submission to establish your company as a thought leader.

●       Discounted executive coaching to develop your leadership and marketing skills.

●       Discounted virtual and in person training courses that cover a variety of essential marketing topics.

Once you’ve signed up and received your login credentials, you can access all member-only content and tools through the FinTech Membership portal. This includes exclusive marketing templates, reports, training resources, and networking opportunities.

Memberships are typically assigned to individual users. However, if your company wishes to provide access to multiple team members, you can contact customer support for options related to additional licenses or multi-user memberships.

Membership is registered to the country you signed up from. If you want to access events in other countries, you can either purchase discounted event passes or additional membership licences for your other teams.

Members have access to the following support, subject to the membership tier selected:

●       Marketing consultations: Quarterly 1:1 consultations to guide your marketing strategy.

●       Fractional CMO support: Access senior marketing expertise on-demand.

●       Customer support: Assistance with membership-related inquiries and access issues.

●       Discounted executive coaching: Personalised sessions to improve your leadership and decision-making skills.

Yes, members can receive discounts on additional services such as:

●       Event sponsorships: Reduced rates for sponsoring events.

●       Premium training courses: Special pricing for access to advanced training materials.

●       Customised marketing consulting packages: Discounted rates on personalised

consulting services.

Your complimentary or discounted passcodes/access codes will be sent directly to your email by the FinTech Marketing Community team. Please keep these codes secure and do not share or forward them to anyone else otherwise you will be in breach of Community Terms and Conditions.

Your Clients Relations Manager will provide guidelines and support for submitting your whitepapers, reports, and thought leadership content to our Premium Library.

Our Fractional CMO program connects FinTech companies with experienced marketing leaders who are our community members on a part-time or project basis, allowing you to access senior-level expertise without the cost of a full-time hire.

Whether you're in the process of fundraising, expanding your market share, or refining your brand presence, our Fractional CMO program offers you top-tier expertise to accelerate growth without the commitment or cost of hiring a full-time executive.

Here’s how it works:

• Initial Consultation: We begin with a free consultation to understand your company's marketing needs, goals, and growth stage. This helps us determine whether you need strategic oversight, tactical support, or both.
  
  
• Assessment of Needs: Based on your goals (e.g., scaling marketing, refining your Go-To-Market strategy, building brand awareness), we provide tailored recommendations for the type of fractional support you require.
  
  
• Customised Matchmaking: Once we understand your needs, we match you with the right fractional CMO or senior marketing leader from our network. These CMOs come with deep expertise in FinTech, allowing them to drive results from day one.
  
  
• Ongoing Evaluation: During your check-in calls with your Clients Relations Manager, we will check how things are going with you and make any necessary adjustments.
  
  
• Flexible Engagement: Our fractional CMOs can work with you for a fixed term, project-based, or on an ongoing retainer, giving you flexibility based on your evolving needs.

You can renew your membership directly through the FinTech Membership portal. You will receive a reminder email prior to your membership’s expiration, which will include instructions for renewal. Simply log in and follow the steps to continue your membership for another year. If you have any issue in renewing contact your Client Relations Manager who will be pleased to assist you.

Members may cancel their renewal at any point throughout their annual subscription. To cancel any membership product, Members must cancel either through their Client Relations Manager or online account on the Fintech Marketing Community website.

A full refund will be given only if the cancellation is done within 14 working days of the date of purchase. No refund shall be given if Members cancel a service part way through a subscription year.

Yes! FinTech members get access to Global Demo Days, eLearning presentation slots, and the opportunity to submit premium content to our library, helping you showcase your expertise directly to our members. Frequency will vary according to the membership tier selected

To our Business Members, we offer support in making introductions to other business members within the community.

For our Sponsors, we provide personalised matchmaking opportunities to connect you with key decision-makers, potential clients, and strategic partners. Our team is committed to helping you build valuable relationships and uncover business opportunities that align with your objectives.

Yes, members have several networking opportunities:

●       1:1 networking platform: Connect with other FinTech founders and executives for potential partnerships, collaborations, and learning.

●       Global Demo Day: Showcase your product and gain exposure to investors, clients, and industry leaders.

●       Events and Annual Conference: Attend exclusive events and the annual conference to expand your network and stay up-to-date with FinTech trends.

These opportunities are designed to help you grow your business and create valuable connections.

Yes, every FinTech Member is assigned a dedicated Client Relations Manager who will guide you, support your engagement, and ensure you maximise the value of your membership.

Yes, your dedicated Client Relations manager will schedule regular check-in calls with you to ensure you’re maximising the value of your membership.

You can reach out anytime to our Helpdesk  support team, who are there to assist with any technical or tactical membership queries.