FAQs Premium Membership
What is our Premium Membership Program?
The Premium Membership Program is designed for business and marketing professionals who want deeper support to grow their careers and brands in the financial services, fintech, and technology sectors. It offers full access to exclusive reports, toolkits, training, mentoring, coaching, networking events, awards, member-only groups, and discounted conference passes — helping you stay ahead, build your personal brand, and drive real business impact.
Who can join our Premium Membership program?
The FinTech Marketing Community is open to professionals passionate about financial services, technology, and FinTech. Whether you work in sales, marketing, brand, PR, sales, product, events, customer experience, technology or operations team or any other part of the business, you are welcome to be part of our network. These professionals are responsible for driving business strategy, customer acquisition, retention, demand generation, and digital transformation. The focus is on data-driven marketing and customer-centric innovations within a compliant regulatory environment.
This program is specifically for current and future leaders. Here are just a few examples of the roles our members hold: C-Suite, Chief Revenue Officers (CROs), Chief Marketing Officer (CMO), Head of Marketing, VP of Marketing, Marketing Director, Brand Manager, Head of Communications / PR, Digital Marketing Manager, Content Marketing Manager, Product Marketing Manager, Growth Marketing Lead, Demand Generation Manager
Customer Experience Manager, Head of Sales and Marketing, Product Manager, Marketing Operations Manager, Events Marketing Manager, Sales Director, Business Development Manager, Client Success Manager, Operations Managers/Leaders, Technology Managers, Leaders and Students.
What are the benefits of becoming a Premium Member?
Premium Members will enjoy the following benefits (benefits will vary subject to membership tier selected):
1:1 Networking platform: Directly engage with other senior marketers and industry leaders.
Quarterly Roundtables Pass: Access exclusive discussions and thought leadership sessions with peers.
Annual Conference Pass (discounted or complimentary, subject to membership tier): Attend key industry events to stay ahead of market trends.
Content submission: Share your expertise through articles, reports, or case studies to enhance your professional profile.
Premium report submission: Submit detailed reports for exclusive visibility among members.
Mentoring: 4 x 1:1 mentoring sessions to accelerate your personal and professional growth.
Coaching: 2 x 1:1 coaching sessions to refine your marketing strategies and tactics.
Access to discounted in-person and virtual training courses: Learn new skills and stay updated with industry best practices through a variety of in person and online training resources.
How do I sign up for the membership?
To sign up:
1. Visit the Premium Membership registration page .
2. Complete the sign-up form with your details and job title.
3. Choose your preferred membership tier (Premium Lite, Premium Plus, or Premium Pro).
4. Submit payment for your chosen membership tier.
5. You’ll receive a welcome email with your account details and access instructions.
For questions or assistance, contact Penelope Shandlale, Client Relations Manager, via email at penelope.lungile@fintechb2bmarketing.com.
What is the cost of the membership?
The cost of a Premium Membership depends on the selected tier and are available in both USD & GBP currency. Each tier offers progressively more comprehensive benefits. For full pricing details, click here.
What are the different payment plans available?
You can pay your membership subscription in two ways:
- Annual Payment: Pay upfront for the full year and enjoy savings compared to the monthly plan.
- Monthly Subscription: Spread the cost by paying monthly. Please note, the monthly option is slightly more expensive overall than paying annually.
For full pricing details, click here.
Are there any hidden fees or additional costs?
What resources or tools are included in the membership?
Members gain access to the following premium resources and tools:
● Exclusive networking platform: Direct interaction with other senior marketers.
● Quarterly roundtables: Valuable insights and peer-to-peer learning opportunities.
● Annual Conference Pass: Access to major industry events.
● Content and report submission opportunities: Enhance visibility within the industry.
● Mentoring and coaching sessions: Personalised support for professional growth.
● Virtual training courses: Courses covering a wide range of marketing disciplines and skills.
How do I access member-only content or tools?
Once you've signed up and received your login credentials, you can access all member-only content and tools through the Premium Membership portal.
Can multiple team members use a single membership?
What type of support is available to members?
Members enjoy access to:
● Personalised mentoring: Regular sessions to refine skills and strategies.
● Customer support: Assistance with navigating the platform, accessing resources, and resolving any technical issues.
● Networking support: Guidance on how to maximise 1:1 networking opportunities and make the most of events and roundtables.
Do members receive any special promotions or discounts?
Yes, members can enjoy exclusive discounts on:
● Event tickets: Reduced rates for attending events and sponsorship opportunities.
● Premium training courses: Special pricing for access to advanced training materials.
● Exclusive content: Special access to members-only content and resources.
How do I renew my membership?
To renew your membership, simply log in to the membership portal before your renewal date and follow the instructions to extend your membership for another year. Renewal notices will be sent via email to remind you in advance.
What is the Membership cancellation policy?
Members may cancel their renewal at any point throughout their annual subscription. To cancel any Membership Product, Members must cancel through their online account on the Fintech Marketing Community website. A full refund will be given only if the cancellation is done within 14 working days of the date of purchase. No refund shall be given if Members cancel a service part way through a subscription year.
Are there any networking opportunities for members?
Yes, members have access to several key networking opportunities, including:
● 1:1 networking platform: Connect with fellow senior marketers and industry professionals.
● Quarterly roundtables: Attend intimate discussions on the latest marketing trends and strategies.
● Annual conference: Meet with industry leaders and participate in high-level discussions.
These opportunities are designed to help you build valuable connections and expand your professional network.